The curriculumFour phases, 25 sessions.
Phase 1 · DiagnosticSessions 1–3
See exactly where your communication is strong and where it loses impact.
| # | Session | What happens |
| 01 | Communication diagnostic, part 1 | The first five diagnostic exercises: introduction, a technical explanation, a recommendation, a disagreement and an unexpected question. |
| 02 | Communication diagnostic, part 2 | The other five: negative feedback, a deadline negotiation, a simulated meeting, networking and a 5-minute presentation. |
| 03 | Your objectives and plan | Your results across the ten areas we assess, the situations that matter most in your job, and a written plan. |
Phase 2 · Presence & claritySessions 4–9
Sound sure of yourself and get to the point.
| # | Session | What happens |
| 04 | Executive presence and authority | Confidence without aggression, and how senior people hear what you say and how you say it. |
| 05 | Voice and delivery | Pauses, emphasis, pacing and intonation, practiced on your own material. |
| 06 | Less hedging, fewer apologies | Removing the qualifiers and apologies that make a recommendation sound like a question. |
| 07 | Concise communication and BLUF | Bottom line up front: turning a long explanation into a short, structured message. |
| 08 | Executive summaries and updates | Bring a real email, update or document. We rewrite it for a senior reader. |
| 09 | Answering the question asked | Short, direct answers to senior questions, with detail only when someone asks for it. |
Phase 3 · Meetings & influenceSessions 10–17
Shape discussions, win support and handle the difficult moments.
| # | Session | What happens |
| 10 | Taking the floor | Getting into the discussion, interrupting appropriately and asking high-value questions. |
| 11 | Steering the discussion | Challenging assumptions, bringing a meeting back on track and summarizing decisions. |
| 12 | Diplomatic disagreement | Disagreeing with peers and senior stakeholders without losing the relationship or your authority. |
| 13 | Persuasion and recommendations | Building an argument, framing a recommendation and communicating trade-offs. |
| 14 | Stakeholders and influence | Gaining buy-in, handling objections and influencing people you don’t manage. |
| 15 | Feedback and saying no | Giving and receiving difficult feedback, pushing back and saying no. |
| 16 | Escalations and bad news | Escalating a problem, discussing a missed deadline and managing conflict. |
| 17 | Negotiation | Negotiating scope, deadlines and resources in high-stakes conversations. |
Phase 4 · Presenting & spontaneous speakingSessions 18–25
Present with impact, think on your feet and put it all together.
| # | Session | What happens |
| 18 | Executive storytelling | Strong openings and a narrative structure for presentations and updates. |
| 19 | Technical topics for non-technical audiences | Explaining a complex system or decision simply, for leadership, clients or other teams. |
| 20 | Presenting data | Turning numbers and charts into a clear message and a decision. |
| 21 | Q&A and unexpected questions | Staying composed, buying time and answering hard questions well. |
| 22 | Networking and small talk | Introductions, moving to a real conversation, talking about your work naturally and leaving gracefully. |
| 23 | Cross-cultural communication | Direct and indirect styles, understatement and humor, and reading what is implied. |
| 24 | Executive simulation | A full simulation built on a real situation from your job, from the meeting to the follow-up. |
| 25 | Final assessment and plan | The diagnostic exercises again, compared with session 1, and a plan for after the program. |
How a session worksPractice, feedback, then the second attempt.
| Time | What happens |
| 10 min | A communication technique or language pattern |
| 15 min | Analysis of real examples |
| 25 min | Role-play or professional simulation built on your situation |
| 15 min | Targeted feedback |
| 10 min | Repeat the scenario using the corrections |
| 5 min | Your personal action point for the week |
Why the second attempt mattersThe goal is changed behavior, not just feedback. Every session ends with you doing the scenario again, better.