About me

Hi, I’m Mark

Fluent in Tech is my coaching practice. I help people in tech communicate well enough to get hired, get promoted and lead.

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Mark Parfenov
Mark Parfenov

Why I do this

I work one-to-one with people in tech when something important is coming up: an interview, a step into a more senior role, working with a team in another country, or a conversation they can’t avoid.

Before coaching, I spent more than ten years in sales operations, revenue operations, program management and consulting, at Caterpillar, Google, KPMG and Tufts University. I also founded a language center, a non-profit and a software agency, and I’ve been teaching and coaching since 2018. I’ve sat in the same interviews, sales calls and executive meetings my clients are preparing for, so I coach from how tech teams, clients and leaders really work. See my full resume ↓

My sessions are practical and personal. I’m not trying to make you sound like everyone else. I want the people you work with to understand your experience and act on it.

Resume

Ten years in the rooms my clients are preparing for

Sales, revenue operations, program management and consulting. I’ve interviewed, presented to executives and led teams in the US, the UK and Europe.

Experience

  1. 2024 – present

    Revenue & Commercial Systems Architect

    Forma Arc · Self-employed · London (remote)

    I work with founders and executive teams at B2B tech and services companies on go-to-market strategy, sales process, pricing and revenue operations.

  2. 2022 – 2024

    GTM Strategy Lead, Enterprise Commercial Transformation

    EY · Boston (remote)

    Led go-to-market and commercial initiatives for enterprise clients, including CRM and marketing-automation rollouts, as a strategic partner to executive leadership.

  3. 2021 – 2022

    Commercial Operations & Program Manager

    Tufts University · Medford, MA (remote)

    Ran complex technical programs across IT, research and administrative departments, including planning, budgets and change management for new systems.

  4. 2020 – 2021

    Head of Revenue Operations, Commercial Advisory

    KPMG · Contract · New York (remote)

    Rebuilt commercial data pipelines and reporting for Fortune 500 clients, with revenue dashboards covering acquisition cost, lifetime value and pipeline.

  5. 2018 – 2022

    Founder

    GoLearn · Language center

    Ran a language center with community events and corporate training contracts. Many clients were sailors who needed specialized English and communication training for their work. Partners included the mayor’s office, a regional shipping company, the regional university, a youth center, the regional library, a US sister city committee and an embassy.

  6. 2018 – 2020

    Senior Manager, Sales Operations

    Google · Contract · New York (hybrid)

    Led and coached outbound sales teams, introduced structured sales frameworks such as MEDDPICC and Challenger, and ran the sales-enablement stack.

  7. 2016 – 2018

    Sales & Marketing Operations Specialist

    Caterpillar Inc. · New York

    Built the data architecture and CRM workflows for the commercial division, ran weekly sales forecasts and pipeline reviews, and built executive dashboards for field sales leadership.

Languages

My languages

Choose a language to read this site in it. The consultation and all sessions are in English.

2,127coaching sessions, on Preply, italki, Superprof and privately

54client reviews on Preply, italki and Superprof, rated 4.9 to 5.0

3things I coach: careers, communication and leadership

Where my clients are

2,127 sessions with tech professionals across Europe and beyond

Most of my clients work in Europe’s big tech hubs. This is roughly where my sessions have come from so far.

  1. SpainMadrid, Barcelona and Valencia37%781 sessions
  2. PolandWarsaw, Kraków, Wrocław and Gdańsk30%647 sessions
  3. FranceParis6%124 sessions
  4. Other European tech hubsGermany, Switzerland, Italy, the UK, Bulgaria and Serbia12%249 sessions
  5. Around the worldChile, Brazil, China, Japan, South Korea and the US (NYC, Chicago, Seattle, Philadelphia)15%326 sessions

Approximate shares of my 2,127 sessions, on Preply, italki and Superprof and with private clients. Sessions are online, so it doesn’t matter where you live.

Wherever you are

  • Prices displayed in EUR, USD, GBP or PLN
  • Invoices so your employer can pay
  • Sessions in your time zone
  • The website in English, Spanish or Polish, sessions in English
How I coach

What to expect from me

I know international tech careers

Most of my clients work in English with teams around the world, often in their second or third language.

Your background is an asset

I won’t try to erase your accent or your style. I’ll help your experience land with the people who need to hear it.

You leave with something

A story, a script, a structure or a decision. Something you’ll use at work, not just notes.

PAR and role-play

Problem, Action, Result gives your answers and updates a clear shape. Role-play makes it second nature.

You try it again

After my feedback, you do it again, better. Changing what you actually do is the whole point.

A little work between sessions

Short, practical tasks between calls keep you moving forward.

How we’ll work

From the free consultation to regular sessions

  1. A free consultation

    We talk about your goal, your timeline and whether I’m the right coach for you.

  2. Where you are and a plan

    In the first session I see where you are, and we build a plan around your goal.

  3. Regular sessions

    One-to-one on Google Meet, ideally the same day and time each week.

  4. A monthly review

    Every month we check your progress against the plan and change it if needed.

Tell me what’s coming up, and we’ll prepare for it together

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